4healthtravel FAQ

Frequently asked questions...

1. What is medical tourism?

   Due to the extremely high costs of healthcare in Western Europe, people are seeking out low cost, high quality medical treatment options in Poland with medical tourism, often while combining a vacation in a relaxing setting

2. Who are medical tourists?

   Medical tourists are in general inhabitants of industrialized nations of the world and usually from Canada,  The United States, Great Britain, Australia, Western Europe, and the Middle East. But more often clients from many other countries of the world are looking for places where they can receive their medical care at an affordable cost. 

3. How do I get to Poland?

   There are a lot of convenient, direct flights to Poland from many foreign countries. We will help you decide on the best and most economical travel option to Poland.

4. What if I am a non-Polish speaking patient?

   Most of our physicians are bilingual (mainly Polish and English). Qualified interpreter services are also available for a number of languages. Moreover the patients coordinators are fluent in English. 

5. Are family members allowed to accompany patients during their appointments?

   We are happy to assist you with accommodation based on your needs. Although we welcome accompanying family members, we expect you to inform our representatives while making an appointment about the accompanying partner. 

6. Isn’t it more expensive and time consuming to fly abroad to obtain the treatment?

   Despite the fact that, there are additional costs related to flights and accommodation, the total cost of medical treatment in Poland is significantly lower than in  Western Europe and the United States. This compensates for the travel expenses.

   With regard to waiting time, since the patient coordinator organizes your appointments with the top specialist prior to your coming to Poland, this ensures that once you have seen the doctor, any further treatment required will be arranged quickly and efficiently.

7. How is the nursing care in hospitals in Poland?

   The clinics and hospitals in Poland have a large number of nurses. This creates nursing care of a high standard and most of our nurses speak English, so there should be no problems with communication. Moreover, our selected nurses are sensitive to the needs and expectations of patients and their companions, from other countries.

8. Do I need to tell my doctor at home?

   You would be expected to discuss the situation with your private doctor at home country for the preliminary diagnosis. Consequently,  when you arrive to Poland for your medical appointment, the specialist would be prepared to coordinate with your doctor if this is required. Also, should a medical procedure be obligatory, the physician would send on all reports, test results, and documentation to be taken back to your own doctor, after your discharge from the clinic, and when you come back home.

9. Is it safe to travel so far after the medical procedure?

   Our travel plans will be dictated by your physical and psychological condition. We will always counsel you of our recommendation on this subject and observe the time needed for recuperation.

10. What is your privacy policy?

    We have very high security standards when transferring medical information. Our patients' privacy is of major importance to us, and we will never share any of your personal information without your consent.

11. How long a stay in Poland is necessary?

    The time of your stay will depend on the character of surgery/treatment that you are receiving. A specific estimation of the treatment duration will be created for your individual case during your first visit along with your treatment plan.

12. Can I combine various treatments in one prolonged visit?

    Some procedures can be connected, which will save you time and money. Write to us and a personal package offer will be created just for you.

13. What is the risk ?

    There is an inseparable risk in each medical treatment. Our object is to minimize the risks by cooperating only with accredited clinics and highly - certified medical specialists who deliver a high quality of care. 

14. How much I can save on treatment in Poland?

    Savings can be from 30 – 80%, depending upon the procedure and treatment.